Terms of Service

1. ✅ Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and AK Network Solutions ("AKNS", "we", "us", or "our"), registered in New Delhi, India. By engaging our services in any form — including signing a proposal, making a payment, or verbally agreeing — you accept these Terms in full.

2. 🎯 Services Description

AKNS provides digital marketing services including but not limited to: Search Engine Optimisation (SEO), Pay-Per-Click Advertising (PPC), Social Media Marketing, Content Marketing, Web Design & Development, and AI Automation. Specific deliverables, timelines, and scope are defined in individual service agreements or proposals signed by both parties.

Services are delivered on a month-to-month basis unless otherwise agreed in writing. We reserve the right to subcontract specific tasks to qualified specialists while maintaining overall accountability.

3. 📋 Client Responsibilities

To enable effective service delivery, the Client agrees to:

• Provide timely access to required accounts (Google Analytics, Google Ads, website CMS, etc.)
• Provide accurate and complete business information
• Respond to queries and approve deliverables within 3 business days
• Ensure all content provided to AKNS does not infringe third-party rights
• Not make changes to deliverables (website, ad campaigns) without prior consultation
• Provide feedback on deliverables within agreed timelines

Delays caused by the Client's failure to fulfil these responsibilities may affect delivery timelines, for which AKNS shall not be liable.

4. 💰 Payment Terms

• Payment schedule: As specified in individual service agreements
• Due date: Invoices are due within 7 days of issue unless otherwise agreed
• Late payment: A 2% monthly interest charge applies to overdue amounts
• Ad spend: Any third-party advertising budgets (Google Ads, Meta Ads) are separate from AKNS management fees and are billed directly to the Client's accounts
• Refund policy: No refunds are provided for completed work. Partial refunds may be considered if AKNS is unable to deliver agreed services for reasons within our control
• Currency: All fees are in Indian Rupees (INR) unless otherwise specified

5. ©️ Intellectual Property

Work Product Ownership

Upon full payment, the Client owns all deliverables created specifically for them (website designs, content, ad creatives). AKNS retains ownership of proprietary methodologies, tools, templates, and processes used to create deliverables.

Client Content

The Client grants AKNS a non-exclusive licence to use provided content (logos, images, brand assets) solely for delivering the agreed services. AKNS may display work samples in our portfolio with Client consent.

Third-Party Tools

Services may incorporate third-party tools (SEMrush, Ahrefs, etc.) governed by their own terms. AKNS is not responsible for changes to third-party tool pricing or availability.

6. 🔒 Confidentiality

Both parties agree to maintain strict confidentiality of all non-public information shared during the engagement. AKNS will not disclose Client business data, strategies, or financial information to third parties without explicit written consent, except as required by law. This obligation survives termination of the service agreement.

7. ⚖️ Limitation of Liability

AKNS's total liability to the Client for any claim arising from our services shall not exceed the total fees paid in the 3 months preceding the claim. AKNS shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of revenue, profits, or business opportunities
• Changes in search engine algorithms that affect rankings
• Third-party platform policy changes (Google Ads, Meta, etc.)
• Service interruptions caused by third-party hosting or infrastructure
• Actions taken by the Client that contradict AKNS recommendations

8. 🔚 Service Termination

By either party: Services may be terminated with 30 days written notice. No penalty applies for termination with proper notice.

Immediate termination by AKNS may occur if the Client: fails to pay overdue invoices, engages in illegal activities, or consistently fails to fulfil their responsibilities.

Upon termination: AKNS will deliver all completed work product. The Client will receive access credentials and documentation within 14 business days of termination.

9. 📊 No Guarantee of Results

Digital marketing results depend on many factors outside AKNS's control, including search engine algorithm changes, market competition, client industry conditions, and economic factors. AKNS does not guarantee specific search rankings, traffic volumes, lead counts, or revenue outcomes.

We commit to: applying proven methodologies, reporting progress transparently, and making best-effort optimisations to achieve agreed goals. Where performance targets are agreed in writing, AKNS will outline the actions taken if targets are missed.

10. 🏛️ Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in New Delhi under the Arbitration and Conciliation Act, 1996. The courts of New Delhi shall have exclusive jurisdiction for any legal proceedings.

11. 📝 Amendments

AKNS reserves the right to update these Terms periodically. Clients will be notified of material changes via email 14 days before they take effect. Continued use of AKNS services after notification constitutes acceptance of amended Terms.

12. 📬 Contact Information

• AK Network Solutions
• B5 Park End Road, Vikas Marg, Preet Vihar, New Delhi 110092
• Email: legal@aknetworksolutions.com
• Phone: +91-9818020078